Customer Experience Research Strategist

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Dec 30, 2025

This job expires in: 30 days

Job Category: Marketing

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Customer Experience Research Strategist.

Key Responsibilities

Evaluate trends and advancements in market research methods and synthesize insights to inform future research efforts
Act as a thought partner to recommend research, interpret results, and identify action steps aligned with business objectives
Design and conduct qualitative and quantitative research to uncover member and consumer needs, preferences, and behaviors

Required Qualifications

Bachelor's Degree in Market Research, Marketing, Consumer Behavior, or a related field required
Master's Degree in a related field preferred
8+ years of relevant professional experience in market research, analytics, or a related discipline required
Demonstrated expertise in statistical tools and methods, including SPSS, R, and Python required
Experience with online data collection tools such as Qualtrics required

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