Customer Experience Retail Agent

Job Summary

A company is looking for a CX Retail Agent, Full Time.

Key Responsibilities

• Deliver world-class support across email, phone, and chat with a focus on personalized interactions
• Build strong customer relationships through active listening and creative problem-solving
• Act as a liaison between retail stores, customer experience, and production teams to ensure clear communication

Required Qualifications

• 1-2 years of experience in customer service, retail, or hospitality
• Comfort working with browser-based tools and systems
• Availability to work a minimum of 24 hours per week, including some weekends
• A collaborative mindset and team-oriented attitude
• Bonus: Experience with Adobe Photoshop (not required)