Customer Experience Specialist

Job Summary

A company is looking for a Customer Experience Specialist.

Key Responsibilities

• Communicates with members and tracks supplier contract information
• Manages master distribution agreements and ensures compliance with terms
• Coordinates information flow between Multi-Unit Group, members, and customers

Required Qualifications

• Associates degree or equivalent work experience required
• Experience in a customer-oriented environment, especially with remote communication
• Proficient in Microsoft Office software, particularly Excel
• Ability to understand and utilize reporting applications
• Willingness to travel occasionally, 2-3 times per year