Customer Experience Specialist

Job Summary

A company is looking for a Customer Xperience Specialist responsible for managing registration data and supporting Travel & Events programs.

Key Responsibilities

• Manage the integrity of the registration database and oversee financial health throughout program lifecycles
• Act as a central point of contact for registration, collaborating with various departments and providing training on database technology
• Maintain client reporting requirements and support program operations, including onsite assistance as needed

Required Qualifications

• Bachelor's degree or equivalent experience
• Advanced proficiency in Microsoft Office Suite, particularly MS Excel
• At least 1 year of operational business experience, preferably in the meeting/event industry
• Familiarity with technology platforms, specifically travel technology systems like Cvent
• Ability to manage multiple projects simultaneously