Customer-Facing Dispatch Coordinator

Job Summary

A company is looking for a Customer-Facing Dispatch Specialist.

Key Responsibilities:

• Monitor task board to identify and claim aging unclaimed jobs
• Resolve missing customer information and escalate issues as needed
• Maintain proactive communication with customers and document feedback

Qualifications:

• 1-2 years of experience in dispatching, customer service, or operations coordination
• Strong organizational skills for managing high-volume tasks
• Comfortable navigating digital tools and systems
• Sales-mindedness with the ability to recognize revenue opportunities
• Ability to work independently in a remote environment