Customer-Facing Security Engineer
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, Aug 23, 2026
This job expires in: 25 days
Job Summary
Working closely with US-based customers, the full-time Customer-Facing Security Engineer will configure and customize the Hypernative platform, provide hands-on support, and deliver training sessions while ensuring effective communication regarding security issues and risks.
Key responsibilities
- Assist customers in analyzing their Web3 assets and evaluating security postures while advising on optimal configurations for risk monitoring tools
- Maintain continuous communication with customers to keep them informed of potential security issues and shifts in the threat landscape
- Configure and customize the Hypernative platform for each customer's environment, including scripting integrations and custom monitoring logic in Python
Required qualifications
- Bachelor's degree in Computer Science or a related field
- In-depth understanding of Web3 technologies, decentralized systems, and blockchain security concepts
- Advanced understanding of cybersecurity principles and best practices as they apply to digital assets and blockchain technologies
- Working proficiency in Python for scripting and custom monitoring logic
- Proven track record of effective customer-facing engagements with a customer-first attitude
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