Customer Implementation Specialist

Job Summary

A company is looking for a Customer Implementation Specialist to join their Activation Services team.

Key Responsibilities

• Manage EZLynx implementation projects, ensuring timely communication and high-quality outcomes
• Identify and manage customer expectations while providing guidance on best practices and workflows
• Develop and maintain project plans and timelines, fostering strong relationships with customers and internal teams

Required Qualifications

• 3+ years of project management or software implementation experience
• Ability to establish credibility with clients through industry and product knowledge
• Strong organizational skills with the ability to prioritize and meet deadlines
• Proficiency with MS Office products (Outlook, Word, Excel, PowerPoint)
• Experience in the insurance industry or with EZLynx software is a plus