Customer Information Management Consultant

Job Summary

Driving customer-centric data solutions, the full-time Consultant, Customer Information Management will manage projects that enhance customer communications and experiences through data-driven strategies, collaborating with stakeholders and ensuring seamless delivery of data outputs in a remote environment.

Key responsibilities:

• Lead projects to deliver analytic and operational capabilities aligned with business objectives
• Partner with stakeholders to define clear audience and data requirements for personalized communications
• Design and implement data solutions that enhance customer engagement across various channels

Required qualifications:

• Typically 5 or more years of experience in data warehousing, statistical analysis, and customer data models
• Postgraduate studies preferred
• Expert knowledge in computer-based analytical tools and advanced database applications
• Proficiency in developing ad hoc queries using SQL
• Experience in managing projects and leading cross-functional teams