Customer Information Management Specialist

Job Summary

Driving customer-centric strategies, the full-time Customer Information Management Specialist will manage projects to enhance customer data capabilities, streamline data processes, and collaborate with cross-functional teams to deliver personalized communications in a hybrid work environment.

Key responsibilities

• Manage workstreams for projects aimed at developing analytic and operational capabilities
• Collaborate with marketing and technology teams to ensure effective execution of data-driven strategies
• Document business requirements and facilitate implementation planning sessions

Required qualifications

• Typically 3 or more years of related experience with statistical software and large databases
• Experience in translating business requirements into technical solutions
• Advanced knowledge of business intelligence and database warehousing applications
• Proficiency in SQL and familiarity with data visualization tools
• Undergraduate studies with postgraduate studies preferred