Customer Insights Data Analytics Manager
Job Summary
A company is looking for a Manager Customer Insights & Data Analytics.
Key Responsibilities
- Lead data acquisition and analytics to support sales and expansion opportunities
- Identify process gaps and implement improvements to enhance data quality and accessibility
- Engage with stakeholders to deliver actionable insights that drive business performance
Required Qualifications
- Bachelor's degree in engineering, Economics, Finance, Statistics, or Computer Science
- 8 years of experience in big-data analysis in a Fortune 500 company or Management Consulting
- Advanced proficiency in Excel, SQL, and statistical packages (R, SAS)
- 1 year of experience in the transportation/logistics industry is preferred
- Knowledge of customer experience insights methods and analytics tools
COMPLETE JOB DESCRIPTION
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Company Overview
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