Customer Intake Representative

Job Summary

A company is looking for a Customer Intake Representative I to manage new customer orders and ensure compliance with medical documentation processes.

Key Responsibilities

• Manage the process from order to shipment, including insurance verification and documentation gathering
• Ensure compliance with regulatory requirements and company standards
• Communicate effectively with healthcare professionals and customers to build relationships and provide order updates

Required Qualifications

• High School Diploma or GED
• Call Center experience, preferably in a customer service role
• Medical experience is helpful (e.g., medical office, CNA)
• Knowledge of MS Office
• Bilingual candidates preferred