Customer Integration Analyst

Job Summary

A company is looking for a Customer Integration Analyst III to lead data integrations and manage enrollment systems.

Key Responsibilities

• Lead customer conversations on data onboarding specifications for API and enrollment system integrations
• Communicate technical concepts and negotiate integration solutions with customers and service providers
• Configure and test API integrations while coordinating with internal teams for timely delivery

Required Qualifications

• Bachelor's degree in business or a related field
• 4-6 years of experience in systems administration and customer-facing project management in the health benefits industry
• Experience with API configuration using Adeptia or similar tools
• Intermediate proficiency with Microsoft Excel and database querying tools like SQL Server
• Experience with enrollment or absence case configuration in benefits administration systems