Customer Integration Specialist

Job Summary

A company is looking for a Customer Integration Specialist to ensure seamless integration of acquired customers onto their systems.

Key Responsibilities

• Guide newly acquired customers through the transition using established playbooks and automation tools
• Verify and maintain data integrity across CRM systems and onboarding platforms
• Analyze and troubleshoot customer challenges during the transition, providing solutions and support

Required Qualifications

• 1+ years of experience in a customer service or support role, preferably in a high-volume environment
• Experience with CRM systems and ticketing platforms
• Comfort with technology and ability to learn new software quickly
• High school diploma or equivalent required; some college preferred