Customer Loyalty Sales Representative
Job Summary
Focused on retaining existing customers, the full-time Customer Loyalty Sales Representative will empathize with clients, resolve issues, and renegotiate agreements while working remotely.
Key responsibilities
- Delivers monthly performance results in product sales, revenue, and customer retention
- Minimizes churn by strategically offering product bundles and price points to meet customer needs
- Proactively encourages retention by contacting clients at high propensity churn points to assure satisfaction and extend relationships
Required qualifications
- High School Diploma or GED
- 2-5 years of relevant work experience
- Experience with billing tools and call center operations
- Proficiency in MS Suite, including MS Teams and MS Outlook
- Sales experience in customer accounts is required
Complete Job Description
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