Customer Loyalty Sales Representative
Job Summary
Focused on retaining and growing client relationships, the full-time Customer Loyalty Sales Representative will support customers seeking to disconnect services or explore future growth opportunities, utilizing empathy and strategic solutions in a remote environment.
Key responsibilities
- Deliver monthly performance results in product sales, revenue, and customer retention
- Minimize churn by offering tailored product bundles and identifying expansion opportunities within the customer portfolio
- Utilize established frameworks and strategies to ensure a consistent and positive customer experience
Required qualifications
- High School Diploma or GED
- 5-7 years of relevant work experience
- Strong understanding of Comcast Business products and solutions
- Proven ability in consultative selling and customer relationship management
- Availability to work nights, weekends, and variable schedules as needed
Complete Job Description
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