Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager to join their marketing team.

Key Responsibilities

• Develop and manage customer success stories, including case studies and testimonial videos
• Oversee the customer reference program to secure customer advocates for marketing initiatives
• Execute customer marketing campaigns leveraging customer stories to drive revenue

Required Qualifications

• 3-5 years of experience in customer marketing, content marketing, or customer advocacy in a B2B SaaS environment
• Strong storytelling skills with the ability to uncover compelling narratives
• Proven relationship-building skills and a customer-first mindset
• Experience managing multiple projects and content types simultaneously
• Ability to collaborate effectively across teams and with external partners