Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager.

Key Responsibilities

• Bridge the gap between customer experience and business growth through advocacy and referral loops
• Standardize the capture and sharing of success stories from various customer segments
• Design and launch a scalable system for identifying and rewarding customer advocates

Required Qualifications

• 4-6+ years of experience in a customer marketing role, preferably in B2B SaaS or marketplace
• Proven ability to build customer marketing programs from the ground up
• Proficiency in content marketing, from strategy to production
• Experience with marketing automation, customer engagement, and CRM platforms
• Strong collaborative skills with experience in cross-functional project coordination