Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager who will enhance customer advocacy and manage customer communications.

Key Responsibilities

• Identify and manage customer advocates for case studies, testimonials, and reviews
• Develop customer stories in collaboration with internal teams and coordinate communications
• Maintain reporting and dashboards related to customer advocacy and program effectiveness

Required Qualifications

• 5+ years of experience in marketing, customer success, or a related field
• Strong organizational and project management abilities
• Comfortable collaborating with multiple teams and customer stakeholders
• Ability to manage multiple tasks and shifting priorities
• Preferred familiarity with SaaS and customer advocacy programs