Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager to oversee customer storytelling and marketing programs.

Key Responsibilities

• Manage the case study production process, targeting 5+ case studies per quarter
• Build and maintain a customer reference and advocacy database
• Develop customer narratives in various formats for marketing and sales enablement

Required Qualifications

• 3-6 years of experience in customer marketing or content marketing at a B2B SaaS or technology company
• Exceptional writing skills with a portfolio of published content
• Proven ability to build rapport with customers and manage multiple relationships
• Highly organized with strong program management skills
• Experience with CRM tools and content management workflows