Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Lifecycle Manager to drive customer education and enablement strategies for growth.

Key Responsibilities

• Establish education as a core lever in the customer lifecycle and growth strategy
• Build and execute a customer education roadmap aligned to key lifecycle stages
• Develop scalable virtual instructor-led and on-demand programs to enhance customer value realization

Required Qualifications

• 6+ years in Customer Marketing, Customer Success, Customer Education, Product Marketing, or Enablement
• Experience building and supporting customer education programs and content creation
• Strong understanding of B2B SaaS customer lifecycle in a fast-paced environment
• Data-driven mindset with the ability to connect programs to business outcomes
• Strong project management and execution skills