Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager to establish and lead customer marketing initiatives.

Key Responsibilities

• Own the customer marketing strategy and build a scalable program for customer advocacy and storytelling
• Create a structured approach for sourcing and prioritizing customer stories across various sectors
• Collaborate with cross-functional teams to produce high-quality customer assets and improve their usability

Required Qualifications

• Senior experience in customer marketing, product marketing, or customer advocacy within a high-growth B2B SaaS environment
• Proven ability to develop strategy and operational processes in emerging functions
• Strong track record of transforming customer stories into marketing and sales assets
• Experience influencing senior stakeholders and working cross-functionally
• Familiarity with creating proof-oriented content for enterprise or technical buyers