Customer Marketing Manager

Job Summary

Customer Marketing Manager is a full-time position responsible for enhancing customer relationships, driving advocacy programs, and managing customer communications and events.

Key Responsibilities

• Increase customer reviews and manage advocacy pipeline through outreach and engagement
• Refine and maintain customer data for improved segmentation and engagement
• Support the production of customer communications and assist with event logistics

Required Qualifications

• 2 - 5 years of experience in customer marketing, customer advocacy, or related B2B SaaS roles
• Familiarity with Salesforce and marketing automation platforms
• Proven ability to manage multiple projects and meet deadlines
• Collaborative and data-driven mindset focused on customer connections
• Strong storytelling skills