Customer Marketing Manager

Job Summary

Customer Marketing Manager is a full-time position focused on enhancing customer relationships, increasing advocacy, and managing campaigns and communications to drive engagement and success stories.

Key Responsibilities

• Increase customer reviews and manage advocacy programs
• Refine customer data and support customer communications and events
• Assist in executing lifecycle, adoption, and upsell campaigns

Required Qualifications

• 2 - 5 years of experience in customer marketing or related roles in B2B SaaS
• Familiarity with Salesforce and marketing automation platforms
• Proven ability to manage multiple projects and meet deadlines
• Data-driven approach with a passion for customer engagement
• Experience in storytelling and creating customer case studies