Customer Marketing Manager
Job Summary
Owning the engagement and education of a growing customer base, the full-time remote Customer Marketing Manager will design programs to enhance product adoption, develop customer advocacy initiatives, and create automated lifecycle campaigns to drive customer success.
Key responsibilities
- Design and implement a customer-facing education program to enhance product usage
- Measure customer engagement metrics and iterate programs based on performance data
- Manage customer-focused events and communications to deepen engagement and drive adoption
Required qualifications
- 4+ years of marketing experience in B2B SaaS, focusing on customer marketing or education
- Proven ability to build and launch programs from scratch
- Strong understanding of customer engagement strategies across different segments
- Fluency in AI tools for content production and workflow automation
- Experience with customer education programs or lifecycle campaigns is a strong plus
Complete Job Description
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