Customer Marketing Manager

Job Summary

Seeking a strategic and results-oriented Customer Marketing Manager, the full-time remote position will manage targeted customer marketing campaigns, identify expansion opportunities, and create compelling content to enhance customer engagement and advocacy.

Key Responsibilities:

• Develop and execute targeted customer marketing campaigns to promote add-on products and expanded use cases
• Use data to identify high-potential audiences for cross-sell and upsell initiatives
• Create customer-facing content that communicates the value of Onit's solutions and supports customer advocacy programs

Required Qualifications:

• Bachelor's degree in marketing, business, or a related field; MBA preferred
• 5+ years of experience in marketing, particularly in customer marketing within a B2B environment
• Strong understanding of customer lifecycle management and retention best practices
• Proficient in HubSpot and Salesforce
• Analytical mindset with the ability to interpret data for informed decision-making