Customer Marketing Specialist

Job Summary

A company is looking for a Customer Marketing Specialist, Advocacy to elevate customer voice and transform experiences into influential marketing assets.

Key Responsibilities

• Lead customer advocacy initiatives including reviews, testimonials, and case studies
• Source and interview customer advocates to capture measurable outcomes and create proof assets
• Manage customer outreach campaigns and maintain a centralized advocacy library

Required Qualifications

• 2-3 years of experience in Customer Marketing, Community Management, or related roles
• Associate's or bachelor's degree in marketing, communications, or a related field
• Experience overseeing external review programs and managing feedback on platforms like Reddit and G2
• Ability to develop customer testimonials and case studies to enhance brand credibility
• Experience in designing and executing customer engagement campaigns