Job Summary
A company is looking for a Customer Onboarding Consultant (USA REMOTE) in Chicago, IL, USA.
Key Responsibilities:
- Own end to end onboarding process for all assigned customers including change management, implementation, integrations, training, usage, and adoption
- Review new customer contracts and ensure all relevant information is documented
- Facilitate change management in partnership with assigned accounts
Required Qualifications:
- Bachelor's degree or equivalent professional experience
- 2-5 years of experience onboarding customers at a SaaS company
- Ability to distill complex ideas into powerful messaging and meet people where they are in their technology know-how
- Proven ability to work effectively both independently and in a team based environment
- Self-starter with the ability to work in nuanced, ambiguous situations
