Customer Onboarding Consultant

Location: Remote
Compensation: Base+commission
Staff Reviewed: Thu, Feb 08, 2024
This job expires in: 6 days

Job Summary

A company is looking for a Customer Onboarding Consultant (USA REMOTE) in Chicago, IL, USA.

Key Responsibilities:
  • Own end to end onboarding process for all assigned customers including change management, implementation, integrations, training, usage, and adoption
  • Review new customer contracts and ensure all relevant information is documented
  • Facilitate change management in partnership with assigned accounts
Required Qualifications:
  • Bachelor's degree or equivalent professional experience
  • 2-5 years of experience onboarding customers at a SaaS company
  • Ability to distill complex ideas into powerful messaging and meet people where they are in their technology know-how
  • Proven ability to work effectively both independently and in a team based environment
  • Self-starter with the ability to work in nuanced, ambiguous situations

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