Customer Onboarding Coordinator

Job Summary

A company is looking for a Customer Onboarding and Management Coordinator.

Key Responsibilities

• Partner with Finance, Contract Booking, and Collections to resolve billing questions and account setup issues
• Coordinate onboarding for new customers by collecting and validating required documentation
• Create and maintain accurate customer account records in CRM and internal systems

Required Qualifications

• High school diploma or equivalent required; associate's degree or higher preferred
• 1+ years of experience in customer onboarding, account administration, or billing support
• Proficiency with CRM and/or ERP/billing systems (e.g., Salesforce, SAP, Oracle)
• Experience supporting contract booking, invoicing, or collections preferred
• Knowledge of customer compliance documentation is a plus