Customer Onboarding Engineer

Job Summary

A company is looking for a Customer Onboarding Engineer (Security & Compliance).

Key Responsibilities

• Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely and successful delivery
• Configure and validate Microsoft security services and onboard data sources into security platforms
• Create and maintain customer-facing documentation and support compliance and audit activities

Required Qualifications, Training, and Education

• Experience onboarding customers into SIEM, XDR, MDR, or security operations platforms
• Hands-on experience with Microsoft Defender XDR and/or Microsoft Purview
• Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC, etc.)
• Strong understanding of log ingestion and data integration
• Experience creating customer-facing technical documentation