Customer Onboarding Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Apr 18, 2025

Job Category: Program Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Manager of Customer Onboarding.

Key Responsibilities

Lead a team of Project Managers and/or Configuration Specialists to ensure high-quality customer onboarding
Utilize quality assurance techniques to monitor project delivery and documentation
Provide guidance and feedback to team members to enhance project delivery efficiency

Required Qualifications

Bachelor's degree or a minimum of 3 years of experience in customer-facing software implementations
Minimum of 3 years of people management experience
Prior experience with project planning software, such as SmartSheet
Proficient in project management methodologies and tools
Strong ability to evaluate and improve team performance using key metrics

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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