Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager (Mid Market).

Key Responsibilities

• Manage the onboarding process for mid-market customers, ensuring smooth implementation and adoption of software
• Develop and execute detailed rollout plans tailored to customer needs and business objectives
• Build strong relationships with key stakeholders and provide ongoing support throughout the onboarding process

Required Qualifications

• 3-5 years of experience in Customer Onboarding, preferably in a SaaS or B2B environment
• Proven project management experience with the ability to manage multiple projects and meet deadlines
• Experience in relationship building with mid-market and enterprise-level clients
• Strong analytical skills to assess customer needs and optimize the onboarding process
• Bachelor's Degree preferred