Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager, MM.

Key Responsibilities

• Assist customers with onboarding and offboarding processes
• Support teammates with escalations and product-related inquiries
• Lead complex projects and implement process improvements for customer onboarding

Required Qualifications

• Minimum of 3+ years in an onboarding/integration manager role
• Experience managing complex B2B SaaS products
• Strong project management skills with a proven track record
• Analytical skills with the ability to synthesize data
• Self-starter with a growth mindset and ability to thrive in fast-paced environments