Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager who is fluent in Korean.

Key Responsibilities

• Plan, execute, and monitor the launch of the Global Employee Management Platform for clients
• Become an expert on the company's products and serve as a resource for customers and colleagues
• Communicate effectively with stakeholders and align customer use cases with best practices

Required Qualifications

• Fluent in Korean and English
• 2+ years of experience in a customer onboarding or implementation role for a B2B SaaS product
• Proven ability to manage multiple projects in a fast-paced environment
• Demonstrated ability to build strong customer relationships
• Experience working with clients and team members from multiple countries is a plus