Customer Onboarding Specialist

Job Summary

A company is looking for a Customer On/Off Boarding Specialist.

Key Responsibilities

• Serve as a liaison between the tax department, Service Readiness, and new customers
• Ensure open communication channels with customers and respond to requests timely
• Become knowledgeable about each customer's expectations and collaborate with internal teams

Required Qualifications

• High School Diploma
• 3-5 years of customer service, tax, and/or payroll experience
• Working knowledge of Federal, State, and Local tax rules and requirements
• Strong analytical and research skills
• Proficient in Microsoft Office Suite