Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist.

Key Responsibilities

• Oversee the onboarding journey from sales handoff to implementation
• Conduct customized training sessions tailored to customer needs
• Maintain regular check-ins with customers to track progress and resolve issues

Required Qualifications

• High School diploma or equivalent experience
• Minimum of 3+ years of relevant experience
• Experience in SaaS customer support and/or dental office is desired
• Proficiency in using systems for managing onboarding and training processes
• Exceptional organizational skills to manage multiple customers effectively