Customer Operations Advocate II

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Fri, Feb 02, 2024

Job Category: Customer Service

Employment Status: Permanent

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Customer Operations Advocate, Rep II.

Key Responsibilities:

Build and maintain customer relationships
Handle customer inquiries via phone, email, and Contact Us portal
Review, identify, and implement improvements on customer behavioral metrics

Required Qualifications:

1+ year of experience in a customer-facing role
1+ year of experience in healthcare
Intermediate experience with developing, reviewing, and maintaining spreadsheets in Excel
Intermediate experience with Microsoft Word, PowerPoint, Excel, and Outlook
Previous experience with customer retention

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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