Customer Operations Analyst

Job Summary

A company is looking for a Customer Operations Analyst to support the order-to-cash cycle and manage order flows.

Key Responsibilities

• Oversee end-to-end order processing workflow for food service and retail customers
• Assist in load planning and order optimization for key retail partnerships
• Manage interactions with retail brokers and resolve fulfillment issues

Required Qualifications

• Bachelor's degree in Operations, Business, Supply Chain, or a related field
• 1-3 years of experience in customer logistics, order management, or supply chain operations
• Proficiency with ERP systems (SAP preferred) and strong spreadsheet skills
• Foundational understanding of the Order-to-Cash cycle and logistics terminology
• Ability to work independently within a virtual team