Customer Operations Associate

Job Summary

A company is looking for a Customer Operations Associate who will support the execution of customer experience initiatives.

Key Responsibilities

• Support operational planning and project management for customer operations
• Analyze trends and build dashboards to translate operational data into insights
• Identify workflow inefficiencies and propose improvements for systems optimization

Required Qualifications

• 2-5+ years of experience in operations, analytics, consulting, or project management
• Analytical mindset with the ability to interpret data and identify trends
• Proven track record of ownership and execution on projects
• High level of coachability and eagerness to learn new systems and processes
• Comfort operating in a fast-scaling environment