Customer Operations Partner

Job Summary

A company is looking for a Customer Operations Partner.

Key Responsibilities:

• Onboard new customers and contacts to fully utilize services through teaching of tools, processes, and product features
• Communicate clearly and directly to customers regarding planned projects and respond quickly to miscellaneous questions
• Act as project lead for customer direct mail campaigns, including translating customer directives, ensuring edits are made, and partnering with internal teams for production

Required Qualifications:

• 2+ years of experience using Microsoft and/or Google suite
• 1+ years of customer service experience
• Knowledge of SQL and Mac operating systems
• Strong interpersonal relationships and communication skills
• Ability to manage multiple tasks, maintain priorities, and solve problems