Customer Operations Specialist

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Customer Operations Specialist.

Key Responsibilities:
  • Respond to customer product inquiries and resolve concerns
  • Troubleshoot problems with equipment or software applications
  • Document customer information and recurring technical issues

Required Qualifications:
  • 1+ year of experience in customer service and/or technical support roles
  • Strong proficiency in Salesforce, Microsoft Excel, HTML, basic SQL, or report creation experience desired
  • Self-motivated and can complete responsibilities with minimal oversight
  • B.S. or B.A. degree highly preferred
  • 3-5 years' experience in data analysis, account management, or technical customer support-related roles

COMPLETE JOB DESCRIPTION

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