Customer Operations Specialist
Job Summary
A company is looking for a Customer Operations Specialist.
Key Responsibilities
- Respond to customer product inquiries and resolve concerns related to installation and operation
- Document customer information and recurring technical issues to support product quality and development
- Lead cross-functional projects and develop processes for the Customer Support Services team
Required Qualifications
- B.S. or B.A. degree required
- 5+ years of experience in data analysis, account management, or technical customer support roles
- Industry knowledge in Insurance, Benefits Administration, SaaS, or Healthcare is a plus
- Expertise in Microsoft Excel, HTML, and basic SQL or report creation experience desired
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
