Customer Operations Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, Jun 17, 2025

Job Category: Information Technology

Weekly Hours: Full Time, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Management

Job Summary

A company is looking for a Customer Operations Specialist for the Enterprise Market.

Key Responsibilities

Respond to customer product inquiries and resolve concerns related to installation, operation, and product compatibility
Perform the Annual OE configuration project, including data preparation, configuration, testing, and file readiness
Document customer information and recurring technical issues to support product quality and development

Required Qualifications

B.S. or B.A. required
3-5 years' experience in data analysis, account management, or technical customer support-related roles
Industry knowledge and experience in Insurance, Benefits Administration, SaaS, or Healthcare is a plus
Strong proficiency in Microsoft Excel, HTML, and basic SQL or report creation experience desired

COMPLETE JOB DESCRIPTION

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Job is Expired

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