Customer Operations Support

Job Summary

A company is looking for a Customer Site Operation Support (CSOS).

Key Responsibilities

• Read and follow work scripts and documentation while keeping up with changes
• Perform validation of customer requirements and evaluate requests for cost efficiency
• Maintain accurate records of customer information and escalate complex issues as necessary

Required Qualifications

• Experience with PC hardware, preferably DELL
• Basic knowledge of the Internet and online software
• Bachelor's degree desired but not required
• Professional attitude and goal-oriented work ethic
• Ability to manage time effectively to meet performance criteria