Customer Ops Rep

Job Summary

A company is looking for a Customer Operations Representative.

Key Responsibilities:

• Serve as a critical touchpoint between the company & provider and care team customers
• Conduct strategic outreach to educate customers on company products and services
• Triage order issues and follow up with customers to obtain necessary information

Required Qualifications:

• 4-year college degree preferred
• Ability to work independently on mission-critical tasks
• Proven ability to learn new skills quickly and adapt to new processes smoothly
• General office equipment and software knowledge