Customer Order Management Specialist

Location: Remote

Compensation: Hourly

Reviewed: Fri, Mar 20, 2026

This job expires in: 6 days

Job Category: Business Operations

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer & Order Management Specialist.

Key Responsibilities

Handle customer inquiries, process orders, and manage returns while ensuring customer satisfaction
Coordinate order management and fulfillment, maintaining accurate records in CRM/ERP systems
Collaborate with internal teams to resolve customer issues and provide product support

Qualifications and Skills

Bachelor's degree or comparable work experience
Minimum 2 years of related experience in a B2B environment
Experience with order management systems and CRM software, preferably Netsuite
Basic knowledge of finance and credit
Must have high-speed internet access and a quiet work area for remote work

COMPLETE JOB DESCRIPTION

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