Customer Order Management Specialist

Job Summary

A company is looking for a Customer Order Management Representative.

Key Responsibilities:

• Manage the entire order life cycle for assigned customer accounts, ensuring timely processing and fulfillment
• Resolve complex customer inquiries through research and understanding of processes, providing timely responses
• Maintain accurate records of interactions and ensure compliance with export policies and documentation

Required Qualifications:

• At least 1 year of experience in customer order management or a related field
• Experience with SOX compliance and credit/debit processes
• Familiarity with Quality Management Systems
• Understanding of supply chain processes
• Proficiency in Excel