Customer Order Specialist

Job Summary

A company is looking for a Customer Order Specialist to support the Customer Order Team and enhance process efficiency.

Key Responsibilities

• Resolve customer inquiries using SAP and departmental resources
• Process standard orders and ensure timely invoicing of shipments
• Communicate with distribution facilities to maintain on-time shipment and delivery

Qualifications

• 3+ years of multi-product Customer Service experience and/or previous sales experience
• Experience with EDI and enterprise systems such as SAP, Oracle, or AS400
• Ability to work effectively under firm deadlines
• Proficiency in Microsoft Office Products, particularly Excel and Outlook
• Experience managing a large customer base and high transaction volume