Customer Partner Manager

Job Summary

Proactively managing key client relationships, the full-time Customer Partner Manager will support revenue cycle performance, drive operational improvements, and collaborate with internal teams to optimize client success in a remote environment.

Key responsibilities

• Assist in relationship management and communication of revenue cycle performance with key client counterparts
• Partner with internal teams to develop strategies and identify projects that enhance operational performance metrics
• Communicate metric performance and collaborate with functional leaders on daily operational decisions within assigned hospitals

Required qualifications

• Bachelor's degree or equivalent experience in lieu of a degree
• Minimum of 5 years of relevant experience, including at least 3 years in a management role
• Experience in revenue cycle management or healthcare operations
• Proven ability to drive change and establish common goals across teams
• Strong understanding of performance metrics and operational improvement strategies