Customer Partnership Executive

Job Summary

Managing a portfolio of 340B and Revenue Integrity customers, the full-time Customer Partnership Executive will build long-term relationships, drive customer retention and growth, and ensure exceptional service delivery while working remotely.

Key responsibilities

• Acting as the primary point of contact and trusted advisor for customer accounts
• Conducting regular check-ins and business reviews to monitor customer health and KPIs
• Identifying renewal, upsell, and expansion opportunities through strategic account planning

Required qualifications

• Bachelor's degree (or equivalent experience) in Business, Finance, Healthcare, or related field
• Experience in customer-facing roles, ideally in healthcare, SaaS, or revenue cycle environments
• Strong relationship management skills with the ability to engage senior stakeholders
• Ability to analyze data and translate insights into actionable strategies
• Proficiency in CRM systems and Microsoft Office tools