Customer Performance Manager
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 15, 2025
Job Summary
A company is looking for a Customer Performance Manager.
Key Responsibilities
- Define metrics and frameworks to evaluate customer performance throughout the customer lifecycle
- Create toolkits and training for Customer Success Managers to improve performance
- Lead and support strategic initiatives and projects to enhance operational performance
Required Qualifications
- Bachelor's Degree in a relevant field
- 5+ years of professional experience in the healthcare industry
- Experience managing complex projects and working with large data sets
- Familiarity with data visualization tools like Power BI or Tableau
- Experience interacting with executive leadership teams
COMPLETE JOB DESCRIPTION
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Job is Expired