Customer Performance Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 15, 2025

Job Summary

A company is looking for a Customer Performance Manager.

Key Responsibilities
  • Define metrics and frameworks to evaluate customer performance throughout the customer lifecycle
  • Create toolkits and training for Customer Success Managers to improve performance
  • Lead and support strategic initiatives and projects to enhance operational performance
Required Qualifications
  • Bachelor's Degree in a relevant field
  • 5+ years of professional experience in the healthcare industry
  • Experience managing complex projects and working with large data sets
  • Familiarity with data visualization tools like Power BI or Tableau
  • Experience interacting with executive leadership teams

COMPLETE JOB DESCRIPTION

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